Product Security Update Support
At SharkNinja, the consumer experience and consumer security are a top priority and we provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 3 years from the launch day of certain device models.
The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible to help you check whether your device can still receive security updates.
Product List
| Product Name | Type designation | Launch Date | End date of security update support |
|---|---|---|---|
| Ninja ProChef Wireless Thermometer | WP100EU | 2024-04-09 | 2027-07-09 |
|
Ninja Woodfire Pro Connect XL Electric BBQ Grill & Smoker |
OGxxx-XX (x=0-9, A-Z or blank, XX=EU, UK, etc) |
2024-03-18 | 2027-03-18 |
| Ninja™ FlexFlame™ ProConnect™ Smart Cooking System |
PG30x-XX (x=0-9, A-Z or blank, XX=EU, UK, etc) |
2026-02-26 | 2029-02-26 |
| Robotic Vacuum Cleaner |
XX24******, XX26******, XX28******, (xx=QR, UR, RV, AV; *=0-9, A-Z, or blank) |
2024-04-08 | 2027-04-08 |
| Robotic Vacuum Cleaner |
XX21******, XX29******, XX30******, (XX=QR, UR, RV, AV; *=0-9, A-Z or blank) |
2025-06-06 | 2028-06-06 |
Software List
| Software Name | Launch Date | End date of security update support |
|---|---|---|
| Ninja ProConnect | 2024-04-09 | 2034-04-09 |
| SharkClean | 2024-04-08 | 2034-04-08 |
Note:
The security updates policies and devices are subject to change and will be reviewed on a regular basis.